Privacy Policy
At Mamemi.it, we are committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, and disclose information that identifies you or relates to an identifiable individual (referred to as “personal data” in this policy).
What Information Do We Collect?
We may collect the following types of personal data from our website:
- Contact form submissions: When you submit a contact form on our website, we ask for your name and email address. This information is used solely for responding to your inquiry or request.
- Mailchimp sign-ups: If you subscribe to our newsletter through Mailchimp, we collect the following information:
- Email address
- First name
- Last name (optional)
- Country (Optional)
- City (Optional)
We do not collect any sensitive personal data, such as financial information, health records, or biometric data.
How Do We Use Your Information?
We use your personal data for the following purposes:
- Responding to inquiries and requests: If you submit a contact form on our website, we will use your email address and name (if provided) to respond to your inquiry.
- Sending newsletters: If you subscribe to our newsletter through Mailchimp, we will send you periodic updates about Mamemi.it news, products, or services. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link included in each message.
How Do We Share Your Information?
We do not share your personal data with third parties except as follows:
- Mailchimp: As part of our newsletter subscription process, we share your email address and name (if provided) with Mailchimp. This allows us to manage our subscriber list and send targeted emails.
- Service providers: In some cases, we may hire service providers to assist in managing our website or sending newsletters. These service providers are bound by confidentiality agreements that prohibit them from using or sharing your personal data for any purpose other than providing services on behalf of Mamemi.it.
E-commerce Payments
When you purchase a course, workshop, or book a room at the Ceramics or Co-living Centre through our website, we use PayPal to process payments. As part of this process, we share the following information with PayPal:
- Your name and email address
- The details of your payment (amount, date, etc.)
PayPal’s privacy policy applies to their handling of this information.
Booking a Room at the Co-living
When you book a room at our co-living through our website, we use PayPal to process payments. As part of this process, we share the following information with PayPal:
- Your name and email address
- The details of your booking (room type, dates, etc.)
PayPal’s privacy policy applies to their handling of this information.
How Do We Protect Your Information?
We take the security and integrity of your personal data seriously. To protect it, we:
- Use industry-standard encryption when transmitting sensitive information.
- Implement access controls to ensure that only authorized personnel can view or modify your personal data.
- Regularly update our software and systems to prevent unauthorized access.
Your Rights Under GDPR
As a European Union (EU) resident, you have certain rights under the General Data Protection Regulation (GDPR). These include:
- The right to be informed about how we use your personal data
- The right of access: You can request a copy of your personal data and learn what information we hold.
- The right to rectification: If you believe that any of our records contain inaccurate or incomplete information, you have the right to ask us to correct it.
- The right to erasure (right to be forgotten): In some cases, you may have the right to request that we delete your personal data entirely.
How Long Do We Keep Your Information?
We retain your personal data for as long as necessary to fulfill our obligations under this Privacy Policy. This means:
- Contact form submissions: We will keep contact form submissions for a maximum of 2 years, after which they are deleted.
- Mailchimp sign-ups: If you unsubscribe from our newsletter or request that we delete your information, we will do so within 30 days.
Changes to Our Privacy Policy
We may update this Privacy Policy at any time. We encourage you to review it regularly for changes and updates. Your continued use of the Mamemi.it website after a change has been made constitutes acceptance of those changes.
Contact Us
If you have questions or concerns about our privacy practices, please contact us:
- Email: info@mamemi.it
- Phone: (39) 340 26 55 895
We will respond to your inquiry within 5 business days